& VOLUNTEER EXPERIENCE
CORE COMPETENCIES & SKILLS
Project Management | Program Coordination | Event Coordination |
Superb Organization | Resourcefulness | Problem Solving | Customer Service | Operations & Logistics | Database Management | Effective Communication | Leadership | Time Management | Team Supervision | Troubleshooting | Multitasking | Proactivity | Prioritization
Microsoft Office, G-Suite, Asana, Concur, Mailchimp, Salesforce
Spanish - Intermediate | French - Beginner
INTERNATIONAL FINE PRINT DEALERS ASSOCIATION
Member Relations & Events Manager | January - April, 2020
Increased applications to the annual Print Fair by approximately 30% by redesigning the application process for IFPDA Members and doing targeted outreach to potential and former exhibitors.
Displayed excellent customer service and data management skills by organizing and collating all submitted applications, managing any post-submission changes, tracking payment statuses, and reaching out to exhibitors as needed to field any questions.
Spearheaded new dynamic programming for our VIP clients & IFPDA Members in New York & London (events were unable to come to fruition due to Covid-19).
Acted as liaison between the fair's Operations Manager and participating exhibitors to coordinate logistics and other details for the annual Print Fair.
Communications & Programs Coordinator | May - December, 2019
Created and managed the organization’s overall Communications & Marketing calendar, which included all internal and external communications to clients and VIPs, advertising, and social media; maintained all contacts in the database (upwards of 20,000 individual and company contacts) and updated regularly as needed.
Worked closely with the Fair Manager and Operations Manager to coordinate all on-site shipping logistics for approximately 75 exhibitors and vendors; included liaising with labor unions at the fair’s venue; managed and implemented timelines for the whole team in the lead-up to and during the fair.
Organized and executed on-site programs and events by collaborating with catering, operations, and labor unions at the fair’s venue, as well as communicating with all program speakers and VIP guests.
Organized the fair’s VIP Program of 15 off-site events by reaching out to institutions and galleries; coordinating logistics to ensure all events ran smoothly; required a high level of customer service ensuring that both hosts and guests were well taken care of.
Drove a record number of attendees to the fair by liaising directly with the fair's graphic designer and printer to design all advertisements and print collateral; kept a meticulous and detailed archive of all advertisements and print collateral post-fair.
Haley's employment with the IFPDA ended due to the coronavirus pandemic, when the IFPDA Fine Art Print Fair and all other events were cancelled for 2020.
THE ARMORY SHOW
Fair Administrator | November 2017 - July 2020
Administrative Assistant | July - November, 2017
Haley began at The Armory Show as a temporary Administrative Assistant.
After five months, she was promoted to full-time Fair Administrator due to her ability to drive results and work cross-departmentally.
Office liaison with Chicago-based parent company (Human Resources, IT, building management).
Managed Executive Director's travel schedule (flights, hotels, events), expenses, and overall calendar.
First point of contact for all general informational questions about the fair.
Sourced, interviewed, hired, and onboarded temporary assistants for each department.
Kept a detailed inventory of office supplies and ordered as needed.
Managed all incoming and outgoing mailings (USPS, UPS, FedEx, DHL).
Coordinated weekly Production Meetings by compiling agendas, post-meeting minutes, and action items.
Managed the fair's main Show Office by coordinating shipments, liaising with labor unions, keeping a detailed supply inventory, and providing customer service to exhibitors and guests.
Marketing: Recruited and negotiated contracts with Media Partners; archived print and digital advertisements; coordinated Media Partner deliveries and set up the Publications display on-site.
Communications: Regularly created content for social media accounts; edited and proofed outgoing newsletters.
Exhibitor Relations: Organized application and exhibitor information via extensive Excel spreadsheet work.
VIP Relations: Completed regular data cleanups of the fair's internal database.
Assistant to Fair Manager | September - December, 2016
PULSE Contemporary Art Fair, Miami Beach | December 2016
Organized the volunteer schedule and delegated tasks as needed.
Assisted the Fair Manager and other departments, including Communications and Marketing, with various tasks as needed.
Volunteer Coordinator | March - September, 2016
The Affordable Art Fair New York - Spring | April 2016
The Affordable Art Fair New York - Fall | September 2016
Reached out to and hired volunteers for the fair
Compiled a run-of-show schedule for approximately 15 volunteers; delegated tasks as needed throughout the week.
Assisted the Fair Manager in compiling on-site forms in preparation for the fair and throughout the run-of-show.
Coordinated all freight load-in and load-out at the start and end of the fair. by liaising with labor unions on-site.
Fair Assistant | January - March, 2016
PULSE Contemporary Art Fair, New York | February 2016
Worked closely with the Fair Manager to complete tasks as needed
THE MET COUNCIL
Food Distribution Team
In response to the global pandemic, the Met Council, America's largest Jewish charity dedicated to serving the needy, formed the Kosher Food Program, where volunteers pack boxes of groceries to be distributed to New York Citiy's most vulnerable communities of seniors and Holocaust survivors who are homebound due to the Covid-19 crisis. The Met Council provides comprehensive social services to aid, sustain, and empower poor and near-poor New Yorkers.